FAQs — Inner Space Design & Events

Yes. We welcome you to visit our showroom to explore our collection in person. Appointments are recommended, and weekends are by appointment only.

Our showroom is located at:
1000 East Lone Cactus Drive, Phoenix, AZ 85024.

As early as possible. While we carry large quantities of inventory, popular items and dates do book out.
Early planning allows for the best selection and design flexibility.

We typically accept new inquiries up to one week prior to the event date, depending on availability and
logistics.

Yes. If additional items are needed, we can source them through trusted partners and handle all coordination, including delivery, setup, and return.

Yes. We offer delivery, setup, and teardown services. These are quoted based on the scope of the event and must be arranged in advance.

We accept major forms of payment. Details will be provided during the booking process.

Clients are responsible for any damaged or missing items during the rental period. Charges will be applied accordingly.

Our team offers layout planning and design visualization to help you understand how your event will come together in your space. This service may include additional fees depending on scope.

We can support with planning and coordination as part of your event. If incorporating personal items, they must be onsite at the time of installation and removed at the end of the event unless otherwise arranged in advance.

You can place an order by contacting our team directly via phone or email, or by submitting an inquiry through our website. We’ll guide you through the next steps from there.

As early as possible. Availability is not guaranteed, especially during peak seasons, but we will always do our best to accommodate your request.

There is no minimum order. Smaller orders may be picked up, while larger orders may require delivery. A handling fee may apply for preparation and processing.

Delivery times are scheduled within a two-hour window. You may also request a call ahead for more precise timing.

Yes. We work with a network of trusted professionals and are happy to recommend partners that align with your event style, scale, and budget.

Yes. We offer delivery and pickup services for an additional fee. Delivery windows are scheduled in advance, and after-hours service is available upon request.

Yes. Setup and breakdown services are available and must be arranged in advance.

No. We simply ask that items are returned free of debris and placed in their original containers. Linens should be shaken out and placed in the provided laundry bags.

You are responsible for all items from delivery through return. Items should be protected from damage and weather, and prepared for pickup as instructed.

Missing or damaged items will be charged accordingly. If items are found after pickup, they may be returned to receive a credit.

Yes. Pickup and return can be arranged by appointment. A security deposit will be held until items are returned in good condition and on time.